Why my rates do not reflet the avarage

Simao_Matos
Posts: 1
Hi good afternoon everyone, I'm new here in Udemy I just had lunch a few days ago. The first review I had was 3 after I had more than 3 reviews with a rate of 5, but why do I still have a total score of 3? (all these scores come from free training)
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Answers
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Hi @Simao_Matos Thanks for your question. I will suggest you send an email to the Instructor Support team so they can check your account and provide you with details. To contact the team, please open the help center article here and click “Contact Us” on the right.
I hope this helps!
Eliana
Udemy Community Moderator
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