Problem with connect Payoneer to my instructor account

Micro360

Hello,

When I try to connect Udemy to Payoneer as a Payout method it shows me this:

Unable to associate this funding source with your existing account.

Please submit a new application, using an alternate email address.

I tried to:

• Make the name and email on Udemy and payoneer the same (without success).

Thanks

MarinaT

Hi @Micro360 and @ariyam66,

I'm very sorry to hear that both of you are experiencing issues connecting your Udemy account to Payoneer.

I recommend contacting our support team by clicking here and navigating to the “Contact Us” section on the right. Our internal team will be able to investigate and verify whether this issue is related to Udemy or Payoneer.

Thank you so much for your cooperation, and if you have any other questions, please feel free to reach out.