Request to Leading Instructors: Raise Your Voice for Transparency in Personal Subscriptions

The issue is simple. Udemy currently does not provide clear daily minutes-consumed data for courses included in the Personal Plan subscription. This lack of transparency makes it difficult for instructors to understand how their content is actually being used.

For instructors, usage data is critical. Knowing how many minutes students spend on our courses each day helps us understand engagement, evaluate course performance, and make informed decisions about improving our content. Without this information, instructors are left with incomplete insights into how their courses perform within the subscription model.

This is a respectful request to the bigger and more established instructors on the platform: please raise your voice on this issue. When experienced instructors speak collectively, platforms are more likely to listen and take action.

We are not asking for anything unreasonable only basic transparency.

only basic transparency. Providing daily minutes-consumed statistics for Personal Plan users would greatly help instructors better understand their audience and the value their courses deliver.

Providing daily minutes-consumed statistics for Personal Plan users would greatly help instructors better understand their audience and the value their courses deliver.

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FrankKane

We did. Repeatedly.

Honestly though, with the impending Coursera merger, both Udemy and instructors have bigger things to worry about now.

Sushy

If a big instructor like you is worried, then we should definitely pay attention or be worried.

However, my analysis is that they probably won’t abandon us entirely. They acquired Udemy primarily for the strength of its marketplace model its massive catalog of courses, Ability to create courses quickly , global instructor base, and existing demand from millions of learners. That marketplace value is the core asset. Otherwise, it wouldn’t make much sense for them to invest so heavily in the platform in the first place.

More realistically, they will try to optimize or restructure parts of the system such as pricing models, revenue sharing, or enterprise offerings rather than shutting down or abandoning the marketplace itself. The ecosystem depends on instructors and students, so removing that foundation would undermine the very value they paid for.

Anuska__c

Yes Sir.

Everyone is worried about what will happen next.

ChrisBankes120

Also remember that in terms of revenue, not all minutes are equal. 10 minutes on course X might pay more than 15 minutes on course Y. Then there’s the free minutes…

PhilEbiner

like Frank said, we did - there were several threads and requests about this when the big switch to promoting PP happened last fall. And the official response so far is that it isn’t in their plans to provide daily PP minutes like they do for UB and regular minutes watched.

Also like Frank said, who knows what the Udemy world will look like if and when the merger happens.

Personally, I’m more concerned that PP minutes haven’t taken off yet - regardless of getting the data. It’s been over 6 months since the big switch, and PP minutes for me are basically flat with what they were before. Aside from the fact that this is surprising/disappointing, until they really start to replace the lost revenue from a decrease in promoting individual courses, it’s hard to use the monthly PP minute totals as motivation to adjust my course creation/updating/everything.

If PP minutes and revenue were increasing 10, 20, 30 percent month over month, then I’d likely shift a lot of my focus towards optimizing courses for PP - and I would definitely push more for daily metrics. right now it’s just too hard to see what is working or not in regards to PP.

my last two cents… Udemy has the data. They have a format/tool/backend to display the daily data. So to your points, it doesn’t seem like it should be too hard to give us the data the way we want it. But I just think it’s a low/non priority with the coursera merger.

Just this thought I’d share my thoughts.

Sushy

I think the same. You are right. These days there are too many bugs. It looks like developers at Udemy are vibe coding . Sales attribution from Your Promotion is not transparent.