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Ross439

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Ross439

MarinaT

Hi Ross,

Thank you for your post. I'm really sorry to hear you've been having such a frustrating experience getting your course approved.

Unfortunately, the Policy team is the only team to help with course quality review decisions, and here in the community we don't have access to account-specific information or the review details. I'd recommend replying to your existing email thread with policy@udemy.com and asking if they can provide more specific feedback on what still needs to be updated.

Regarding the Test Video Service, it's worth noting that the team only reviews the sample video you submit, not the entire course. So even if your test video passes, the full course review may still identify issues that need to be addressed.

I know that's probably not the answer you were hoping for, but I hope you're able to get some more detailed guidance from the Policy team. Wishing you the best of luck with your course!

Ross439