I cancelled my Udemy subscription before the renewal date and have proof showing that my subscription would not renew. Despite this, approximately ₹6,000 was deducted from my account.
I am trying to request a refund, but the Udemy Help Center login is broken, preventing me from submitting a support ticket.
Other users are reporting similar Help Center login errors and difficulties reaching support.
I request that a Udemy support representative direct me to a working channel where I can submit my cancellation evidence and request a refund.
This is a time-sensitive billing dispute. Please help me reach the appropriate learner-support team.
