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*****Update as of 09/24/2024***** Hello everyone, We understand how frustrating it can be to see your hard-earned reviews showing the wrong score. Please know that we are fully aware of the impact, and we truly appreciate your patience as we investigate the cause. Our engineering team has made this issue a top priority and…
Hi everyone, has anyone noticed a drastic change of their course ratings today (Sep 20, 2024)? I have a course that has no longer any reviews (showing 0) on its landing page nor in the dashboard, while my 2 other courses went from 4.11 to 4, and 4.19 to 4.10. They all have hundreds if not thousands of reviews, so all this…
Hello Instructors, We hear you, and we deeply understand your frustration. We know this bug has impacted your courses and businesses, and we are committed to resolving it as quickly and effectively as possible. I want to provide a more detailed update based on the latest information from our engineering team. After a…
Hello, There is one student who gave my course a review of 4.5 out of 5. However; that student left a really nice note and checked everything in his review. I think she meant to give a 5 out of 5 but left a 4.5 by mistake. The reason I think that is because a previous student did that and when I asked about it he saw my…
Hello all, After a student has finished the whole course, how do they write a review? I can't seem to find a button that says "write a review." I'm asking my inner circle to not rate the course right away when prompted but to watch the whole thing then rate it. How can they do that? Cheers, Aws
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