Course approved but not showing up in searches

JohnChris1978
JohnChris1978 Posts: 12 traveler rank
in First-time course creation

Hi all! My course was recently approved, but has yet to show up in any of my udemy searches. This includes searching the exact title. Is this normal? How long does it take usually for a course to appear in the marketplace once it's approved?

Comments

  • Gokul
    Gokul Posts: 186 specialist rank

    HI John

    It takes time for the curse to appear. Go to incognito mode, try searching the keywords. Try searching the exact name of your course. If you can see your course, then it means your course has been listed. To rank up, it will depend on the popularity of your course.

  • CarstenMuessig
    CarstenMuessig Posts: 499 specialist rank

    What do you mean with "incognito mode"?

  • Gokul
    Gokul Posts: 186 specialist rank

    CTRL+SHIFT+N on your browser will take you to the incognito mode. Try that and you will understand.

  • JohnChris1978
    JohnChris1978 Posts: 12 traveler rank

    Tried that. No luck. It's been almost 24 hours and I've gone through all the pages looking for the course. I can go to the course typing the URL that was creating... but not using their searches. This is not a course that many people have created other courses for. So if it was in there search database, it would show up I would imagine, regardless of the fact that no one has purchased it yet or rated it.

  • Gokul
    Gokul Posts: 186 specialist rank

    Wait for some more time. I assume that the course has been published. If yes, then definitely it's there.

  • CarstenMuessig
    CarstenMuessig Posts: 499 specialist rank

    @Abbie
    , @ElianaC
    , @MariaG
    any advice on this from you?

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @JohnChris1978
    Once a course is approved, it takes around 24-48 hours to appear in the search bar, so right now you are within this time frame. If after this time, you are not able to find the course in the search bar, please reach out to instructorsupport@udemy.com.

  • JohnChris1978
    JohnChris1978 Posts: 12 traveler rank

    Thanks for letting me know. That was the info that I was looking for. Is there a way that I could recommend to Udemy to let instructors know that information whenever they send their email saying that the course is now in the marketplace?

  • CarstenMuessig
    CarstenMuessig Posts: 499 specialist rank

    You could log a ticket at https://support.udemy.com/hc/en-us/requests/new?type=instructor and suggest this as a feature.

  • HSE-Trainer
    HSE-Trainer Posts: 252 storyteller rank

    I think we must wait and watch, logging tickets will be more burden for Udemy team they are busy with course approvals and will then take more time to approve :)

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