PDF´s downloaded while previewing course are all downloaded as "original.pdf"

HansPlcGuy
HansPlcGuy Posts: 34 traveler rank
in First-time course creation

Hi,

when I do a preview of my course (not submitted yet) as a student, and I download any of my attached pdf´s in a resource section, they are all downloaded as "original.pdf" (my pdf´s are not called "original.pdf"...).

Why are they all downloaded as "original.pdf" and will this be fixed in the final online version of the course?

Many thanks in advance...

Comments

  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @HansPlcGuy
    At the moment our technical team is working on fixing this bug related to download resources named "original". Please know that this is a top priority for the team, and as soon as we have an update we'll let you know.

    Eliana Cerna

    Udemy Community

  • HansPlcGuy
    HansPlcGuy Posts: 34 traveler rank

    Thank you Eliana for you quick reply.

    Best regards,

    Hans

  • VivianU
    VivianU Posts: 1 observer rank

    I have the same issue with my course. Glad to know that the team is working on it :)

  • TotalSeminars
    TotalSeminars Posts: 23 trailblazer rank
    Eliana, I found this post and I have students having the same problem. I saw this seemed to start in May 2020. Have you been able to fix the problem yet? Is there a work around that I should suggest to my student?
  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @TotalSeminars
    since your student is experiencing this, I'll suggest you redirect them to the support team as they need to investigate and will guide your student through, please redirect him through here.

    Eliana Cerna

    Udemy Community

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