When will the automatic messages (welcome and course finish) be back?

HansPlcGuy
HansPlcGuy Posts: 34 traveler rank
in First-time course creation

Hi Udemy,

as it looks now, the automatic messages are turned off by Udemy due to the high load on their servers. That´s fine, but how do we know when they will be turned back on? Will we be notified?

At the moment I am sending welcome messages manually to my students and it would not look very professional if they all of a sudden get 2 welcome messages (one manual and one automatic) because the automatic messages are working again, if you catch my drift...

Thanks!

Hans

Comments

  • CarstenMuessig
    CarstenMuessig Posts: 499 specialist rank

    I also send manual welcome messages at the moment and hope that re-activating automated welcome messages will only take effect for new students who enrolled after re-activation (whenever this will be).

  • Lili
    Lili Posts: 189 mentor rank

    Hi @HansPlcGuy
    - the welcome and congratulations messages are now reenabled. You can read the full announcement     here.

    Thanks!

    Lili - Community Manager

  • HansPlcGuy
    HansPlcGuy Posts: 34 traveler rank

    Thanks alot for your feedback Lili!

    Best regards,

    Hans

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