Course Preview Video upload 72 hours ago Still Not Showing

erfanbaig
erfanbaig Posts: 2 researcher rank
in First-time course creation

Hi,

I have uploaded 1 course before and this is my 2nd course uploaded. I have uploaded my preview video 3 times and the progress bar showed 100 percent upload completed with message coming out "we are processing your video for best quality display and will mail you when ready". But its 72 hours since I uploaded the preview video since its showing empty or picking up the first lecture and showing it as preview video

Comments

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @erfanbaig
    You'll have to reach out to instructorsupport@udemy.com so they can check your account and guide you through the process.

    Eliana Cerna

    Udemy Community

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