Recovering my instructor account

Dar
Dar Posts: 5 researcher rank
in Audio and video solutions

Hi,

Is it possible to recover my account if I lost my email?

I did send a video of me to Udemy when I created my first course.

Thanks

Comments

  • Dar
    Dar Posts: 5 researcher rank
    Hi, Is it possible to recover my account if I lost my email? I did send a video of me to Udemy when I created my first course. Thanks
  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @Dar,

    I'm sorry to hear you lost access to your account and the email associated with it.

    In order to retrieve access, you will need to contact our Instructor Support team directly, so they can verify information only known to the account holder. This cannot be done in the community as it requires your personal information. Once that information is shared and ownership is verified, our team can then help you regain access to the account.

    You can contact our Instructor Support team via this link.

    Bella Almeida

    Udemy Community

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