❗️**Announcement** Course ratings suddenly dropped or dissapeared❗️Announced

*****Update as of 09/24/2024*****

Hello everyone,

We understand how frustrating it can be to see your hard-earned reviews showing the wrong score. Please know that we are fully aware of the impact, and we truly appreciate your patience as we investigate the cause.

Our engineering team has made this issue a top priority and is actively working on a fix. While we don’t have an exact timeline yet, please rest assured that we are doing everything we can to resolve it as quickly as possible.

We will update you once the issue has been resolved. Thank you again for your understanding.

Marina

*****Update as of 09/23/2024*****

Hi Instructors,

We wanted to give you a quick update regarding the ongoing issue. Our engineering team has prioritized this and is actively working towards a solution. We understand how important this is, and we appreciate your patience during this time.

We will keep you informed and share further updates as soon as we have more details. Thank you for your understanding and continued support.

Marina

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We want to inform you that we are aware that some of your courses have experienced a sudden drop in ratings despite not receiving any recent reviews. Please rest assured that our engineering team is actively investigating the root cause of this issue.

We appreciate your understanding and patience as we work to resolve this matter as quickly as possible.

Thank you for your continued support, and we apologize for any inconvenience this may have caused. Reach out to support if you have any further questions!