My videos stopped playing

chburton
chburton Posts: 1 rookie rank
in Audio and video solutions

Can anyone help? My Videos stopped playing. I reloaded the page and it still didn't work

Answers

  • Bessy
    Bessy Posts: 925 Udemy rank

    Hi @chburton I’m sorry for any trouble caused.

    Are you having video issues while attempting to watch a course on a browser or the mobile app?

    Please check this article about troubleshooting steps you can follow to resolve some issues, if this does not help, you can contact our Student Support team by clicking on the "Contact Us" option.

    Best regards

  • eva78mason
    eva78mason Posts: 1 observer rank

    Thanks for making my work a lot easier. your post are appreciated.

  • ThuanLTB
    ThuanLTB Posts: 37 researcher rank

    You should use Chrome browser. When I use Firefox or Edge, the videos usually stop or pause suddenly

  • Bessy
    Bessy Posts: 925 Udemy rank

    @eva78mason anytime! I hope you resolved the issue with the recommended troubleshooting in our article help center 😊

  • Bessy
    Bessy Posts: 925 Udemy rank

    Hi @ThuanLTB thank you for jumping into the post and sharing your recommendation 😊

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