How do I contact Support
I am trying to connect my bank account using instructions at https://support.udemy.com/hc/en-us/articles/1500002043081-Instructor-Payment-Methods-How-to-Set-up-Direct-Deposit-U-S-Only. The online form tells me that I have an invalid routing number. The routing number is correct. I use it everywhere. So now I am trying to follow instructions to contact support following instructions at https://support.udemy.com/hc/en-us/articles/21521030699287-How-to-Contact-Udemy-Support. These also dont work. There is nothing in the help center. There seems to be no way to contact support. The contact us button on the right also doesnt work. I see errors in the network tab which seem to indicate that the chat widget has issues and doesnt work. This leaves me with no way to resolve my issue.
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You simply email instructorsupport@udemy.com. It does work.
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Hi @ritusangal,
I'm very sorry to hear that you are experiencing issues connecting your bank account to Udemy.
I recommend contacting our support team by clicking here and navigating to the “Contact Us” section on the right. Our internal team will be able to investigate and verify whether this issue is related to Udemy.
Thank you so much for your assistance @LawrenceMMiller.
I hope this information helps.
Best regards,
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'instructorsupport@udemy.com.' does not work and the message is that the 'address is not recognized'. The suggestion that by clicking "HERE" I can contact the internal team leads me to a page where the CONTACT US button does not respond. I hope I can get some help from a human as this one step is frustrating me. Your CHAT is also not helpful.
This is my earlier message
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I am trying to connect my bank account using instructions at https://support.udemy.com/hc/en-us/articles/1500002043081-Instructor-Payment-Methods-How-to-Set-up-Direct-Deposit-U-S-Only. The online form tells me that I have an invalid routing number. The routing number is correct. I use it everywhere. So now I am trying to follow instructions to contact support following instructions athttps://support.udemy.com/hc/en-us/articles/21521030699287-How-to-Contact-Udemy-Support.These also dont work. There is nothing in the help center. There seems to be no way to contact support. The contact us button on the right also doesnt work. I see errors in the network tab which seem to indicate that the chat widget has issues and doesnt work. This leaves me with no way to resolve my issue.'LOOKING FOR A RESOLUTION BY A HUMAN AND NOT ENDLESS LINKS AND ARTICLES
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"'instructorsupport@udemy.com.' does not work"
You didn't leave the period after .com in the address, did you?
instructorsupport@udemy.com worked for me a couple of months ago. Unless they shut it down since then and didn't tell us, it should still work.
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instructorsupport@udemy.com
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