08-04-2020 09:23 PM
Lately the instructor section of the android app seems to have recurring server issues and the performance data is missing more often than not (please refer the image). I installed the latest version of the app but the issue persists. Since I mostly rely on my phone to get a quick update on my courses (sales, q&a, reviews etc.) it would be great if this could be addressed soon.
Is this something Udemy is looking into?
08-05-2020 06:34 AM
Hi @rasu84 I'll suggest you reach out to instructorsupport@udemy.com they will be able to provide you more details about this matter.
Eliana Cerna
Udemy Community
08-18-2020 01:31 AM
Hi @rasu84 ,
Have you had this issue resolved?
I have the same problem with the iOS app for a week or 2
cheers.
08-18-2020 03:54 AM
Hi @AS The issue is not resolved yet. I dropped an email to instructorsupport and they mentioned that they are looking into this.
08-18-2020 06:15 AM
Hi @AS You need to reach out to instructorsupport@udemy.com to fill out more details about the issue as more requests the team gets about this issue the better.
Eliana Cerna
Udemy Community
08-18-2020 06:19 AM
Sure, thank you @ElianaC
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