Android App Instructor Performance Data Missing

[rasu84]

Lately the instructor section of the android app seems to have recurring server issues and the performance data is missing more often than not (please refer the image). I installed the latest version of the app but the issue persists. Since I mostly rely on my phone to get a quick update on my courses (sales, q&a, reviews etc.) it would be great if this could be addressed soon.

Is this something Udemy is looking into? 

[ElianaC]

Hi @rasu84 I'll suggest you reach out to instructorsupport@udemy.com they will be able to provide you more details about this matter.

Eliana Cerna

Udemy Community 

[AS]

Hi @rasu84 ,

Have you had this issue resolved?

I have the same problem with the iOS app for a week or 2

cheers.

[rasu84]

Hi @AS The issue is not resolved yet. I dropped an email to instructorsupport and they mentioned that they are looking into this.

[ElianaC]

Hi @AS You need to reach out to instructorsupport@udemy.com to fill out more details about the issue as more requests the team gets about this issue the better. 

Eliana Cerna

Udemy Community 

[AS]

Sure, thank you @ElianaC