Audio doesn’t work correctly in student preview

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Audio doesn’t work correctly in student preview

Hi all, I recently published my language course; I checked the audio and video of it and everything is fine.
The strange thing is if someone wants to watch the presentation video or the free lessons, he can hear the background music only without hearing me talking. 

When I tried to view the  course as an instructor, I could hear everything. 
so what’s the problem?? 

2 Replies

Did you record your audio track as mono?

It may need mixing as stereo.

Phillip

camtasia audio setcamtasia audio set

 

vid audio video propertiesvid audio video properties

 

These are the video settings.

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Audio and video solutions
Figure out how to create the best audio and visual set-up for your price point and skill level. This is a great place to chat about different mics, green screens, video editing software, and more.