Can not upload videos on Udemy

MariaAvramova
MariaAvramova Posts: 8 researcher rank
in Audio and video solutions

Hi guys,

I´m brand new here. I´ve been trying to upload videos all day, read all message boards and tried whatever you suggested here, but nothing has worked. I see the videos have been uploaded but then nothing is there.

Tried uploading from Explorer, Chrome, via Dropbox and direct from my PC. My video files are .mp4 but tested even with .mov or even images. Nothing appears on my interface.

What is the problem you think?

Comments

  • ElianaC
    ElianaC Posts: 5,397 Udemy rank

    Hello @MariaAvramova
    You can visit Udemy's teaching center for guidance. You can also browse around the community for tips from other instructors. You can check out this link where you can find a way to upload your courses here

    Hope this helps!

  • MariaAvramova
    MariaAvramova Posts: 8 researcher rank

    Hi Eliana,

    Thank you for your help. I will check all your suggestions. I just chatted with a support team and apparently there’s a timeframe from the upload to the files being approved by the Udemy team. This explains the problem I’m having.

  • CarlosDeLeon
    CarlosDeLeon Posts: 892 visionary rank

    No, there is no "approval" time for videos. There is "processing" time, but that is a different thing.

    Anyway, I hope you get it sorted out.

  • MariaAvramova
    MariaAvramova Posts: 8 researcher rank

    Yes, I guess that’s the more correct word.

    I hope so, thanks!

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