04-10-2024 02:24 AM
Hello!
I can't upload video lessons. It doesn't work through the bulk uploader either.
04-10-2024 05:32 AM
The site maintenance is probably not completed. See the post here: https://community.udemy.com/t5/Community-News/Important-Announcement-Temporary-Read-Only-Mode/ba-p/1...
You may try uploading again after a few hours.
04-10-2024 07:24 AM
That announcement was about the community site, not Udemy itself.
04-10-2024 07:29 AM
Hi @DanielK.318 I'm sorry to hear you are experiencing issues uploading videos. Have you try following the troubleshooting steps? If you have and the issue persists, please reach out to the Instructor Support team by going to the help center article here and clicking “Contact Us” on the right.
Eliana
Udemy Community Moderator
04-11-2024 01:40 AM
Is your internet speed good and consistent? Can you tell us your internet speed?
04-11-2024 02:20 AM
Hello! I have good internet speed and just recently I was uploading video files to Udemy without any problems. The problem now is that the file download doesn't even start. An error immediately appears.
I tried downloading the file from different browsers and from different devices. I tried to download another video file, which had previously been successfully downloaded in February. Still nothing helps.
04-11-2024 02:33 AM
Hi @DanielK.318,
I'm sorry to hear that you're still experiencing difficulties with getting your videos uploaded. I highly recommend contacting our instructor support team for assistance. They will provide you with the guidance and support needed to resolve this issue swiftly.
You can contact support by clicking here and navigating to “Contact Us” on the right.
Thank you so much! Please let me know if you have any other questions.
04-11-2024 02:53 AM
like it
04-13-2024 07:47 AM
Tech support helped me. As soon as I returned the date and time settings on my laptop to automatic, the video lessons immediately began loading successfully.
Thanks everyone!
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