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Test video feedback not coming through

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LouiseHollo733
Rookie
Rookie

Test video feedback not coming through

‎05-23-2023 04:05 AM

Hi - I've submitted two test videos lately, and was told I would get feedback in 48 hours.  The first one I deleted after a month, and the second one has been more than a few days..... Is anyone else having problems with this? 

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MarinaT
Community Manager
Community Manager

‎05-23-2023 04:19 AM

Hi @LouiseHollo733,

I am sorry you haven't received feedback for your test video yet.
I'd recommend contacting our support team here to inquire about the status.

Fingers crossed, you will hear from our team soon! If you have additional questions, please let me know. 

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