Udemy and Screenpal resolution Error

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Udemy and Screenpal resolution Error

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I am at a loss, whenever I try to upload a video I have recorded in screenpal it keeps giving me an error saying my video doesn't make the minimum 720p resolution requirements. 

 

I know this is incorrect because 1) I have recorded all my previous courses with this software and not had this issue, 2) 720p is the default setting on screenpal, 3) I have also tried rendering them at a higher quality and am still getting the same issue,

 

yesterday I uploaded my video again and the second time it worked, but today it is not doing that, 

 

Any advice would be greatly appreciated, I don't want to re-record all of my course content again using another platform as I pay for screenpal and I know it is compliant. I think this may be a bug in udemy.

 

Thank you

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try to convert by VLC 

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try to convert by VLC 

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Thank you!

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Figure out how to create the best audio and visual set-up for your price point and skill level. This is a great place to chat about different mics, green screens, video editing software, and more.
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