Updated version of quality review process

ZakariaBout859
ZakariaBout859 Posts: 4 researcher rank
in Audio and video solutions

Hi

today I found this message on my course in the instructor's dashboard:

"Our course quality review process has been updated since you last submitted your course. Please unpublish and resubmit your course to send it for review"
the problem is that I can't access to my course,Consequentlyi can't unpublish and resubmit my course
I tried several times and I did not find the solution

Best Regards

Comments

  • ElianaC
    ElianaC Posts: 5,398 Udemy rank

    Hi @ZakariaBout859
    you should reach out to the support team they will be able to guide you through the process at instructorsupport@udemy.com.

    Eliana Cerna

    Udemy Community

  • ZakariaBout859
    ZakariaBout859 Posts: 4 researcher rank

    Hi ElianaC

    Thanks for the clarification

  • LearningAve
    LearningAve Posts: 1 observer rank

    Hi ZakariaB

    I am also facing similar problem. Could you please guide on the steps to resolve this?

    Thanks,

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @LearningAve
    , I'm sorry to hear you're experiencing this problem too. In this case, the best thing to do is reach out to instructorsupport@udemy.com so they can assist you. They will be able to check your account and provide you with the next steps according to your situation.

    Bella Almeida

    Udemy Community

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