05-12-2023 02:43 AM
Greetings, up to this point, two months' worth of payment are yet to be settled and remain outstanding, despite the amount being insignificant to me. I would like to ensure that all requirements have been met and that there are no issues causing the delay. I have submitted all necessary documents, which were subsequently approved. I have attempted to reach out to both Udemy support and Payoneer team, but unfortunately, I have not received any response. Please refer to the attached picture for further information.
05-12-2023 04:26 AM - edited 05-12-2023 05:10 AM
We are sorry to hear you haven't received your payments yet. I took a look into the system, and couldn't find any new tickets from you. The last one was from the 25th of March.
Can you please open a new one here? The team will be looking into that and get back to you as soon as possible.
05-12-2023 04:47 AM
Upon clicking on the link, it opened in what I believe to be the German language, which was unfamiliar to me.
05-12-2023 04:59 AM
I used a different link to submit a new ticket now. Could you please confirm if there is a ticket created under my name now?
05-12-2023 05:12 AM
I can confirm that we received your request.
The team will follow up with you as soon as possible.
05-12-2023 05:22 AM
I'm glad to hear that. Thank you very much for your support.
05-12-2023 05:41 AM
05-24-2023 03:53 PM
Greetings, I was notified by the support team that the funds would be received on May 22nd, but I have not received anything thus far. Despite sending an email regarding this matter, I have not received any response. It is essential for me to understand the current situation.
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