Account will be removed on May 28, 2020 12:31 PM

[Kazuki]

https://global-s-h.com/picture1.jpg 

Here, it's the screenshot on my account. It says Failing the verification, your account will be removed on May 28, 2020 12:31 PM which is 6 days from today. I've sent the verification e-mail with the video attached, 10 minutes later (12:41).

But on the blue line on top, it says "Quality Review Process may take up to 6 days in order to avoid any additional delays"

I'm worried if my account will be removed before this Quality Review verification gives me the answer.

Am I right that I'd just have to wait until I receive an answer from the verification review? Or do I have to send another e-mail to Trust and Safety team?

[DYay2810 · Accepted solution]

Yes, you will just need to wait. But don't worry 🙂

[piyush85 · Accepted solution]

Hi ,

You may refer to this link ; I had same situation. But I got approved today.

https://community.udemy.com/t5/First-time-Course-Creation/Alternate-Verification-Process-no-feedback...

[DYay2810 · Accepted solution]

Yes, you will just need to wait. But don't worry 🙂

[Kazuki]

Thank you. I'll wait for the answer.

[piyush85 · Accepted solution]

Hi ,

You may refer to this link ; I had same situation. But I got approved today.

https://community.udemy.com/t5/First-time-Course-Creation/Alternate-Verification-Process-no-feedback...

[Kazuki]

Hello.

Thank you very much for the referring link. 

This is my third day, so I'll wait for the reply. I hope I'll have the answer within a few days. 

[BishalBK328]

I'm worried too. This happened to me as well yesterday. I hope they respond my email.

[Kazuki · Accepted solution]

Hello, 

I've got the verified e-mail today. It was the day before the warning, "Account will be removed on May 28, 2020 12:31 PM" .

I think you'll be ok that they will return before the warning deadline comes.

I found this topic as well. Probably they won't remove the account even if the deadline comes.

https://community.udemy.com/t5/First-time-Course-Creation/Identity-Verification-Delay/m-p/49602

Thank you.