Correct Email Address for Identity Verification

[JulieHitche380]

Hi 

This is my first Course and I am trying to send in my Identity Verification Video.

I sent my video to verification@udemy.com 

Receive this message 

We weren't able to send this message, so we've put it in your Drafts folder. Before you try sending it again, you can check to see if the address is correct and that no attachments are too large.

video was 30.07mb

[Robin_Slee · Accepted solution]

Most email clients limit the upload size of attachments to less than 25 megabytes. Have you tried compressing your video? Or producing hte output from your video editor at a smaller resolution?

[JulieHitche380]

Thank you Robin _Slee 

This was what I did and my identity verification went through than you again.

JulieHitche380

[JulieHitche380]

Hi Robin_Slee

I resent it smaller  

thank you