08-12-2019 09:07 AM
Please Help me.I have created my course and uploaded all the videos but when i click on Submit For Review and have entered the details like name.....etc.It says could not verify and i have submited the alternative identification process(manual) with video...etc.But my dout is but after the second method has been verified should i again cilck on Submit for Review or will it be submitted automically to UDEMY.But what if it asks my name,fathers name to enter it again but that was the error right:( PLEASE HELP....
08-12-2019 10:02 AM
Hi @RamsaiDupati025, welcome to Udemy's instructor community! I'm sorry to hear you're having difficulty submitting your course for review. Have you reached out to firstname.lastname@example.org yet? Our support team would be happy to help you out.
08-13-2019 09:27 PM
I have reached out it is been a day but no reply😥😓
08-14-2019 09:56 AM
Hi @RamsaiDupati025, it can take around 2 business days for our team to review your course / verification. If you don't hear back in another day or so, you can bump your ticket by responding to the email.
08-14-2019 08:46 PM
I have sent the video again because i had a mail saying the video link is not public so i sent it again today but i have a message saying-Because you failed identity verification your account will be removed on August 18, 2019 12:34 PM UTC. If you believe this was done in error, please complete the alternate verification process with our Trust and Safety team described here.Now if i dont get verified on 17th my account will be removed by the way my details were correct at the first place in the MANUAL VERIFICATION process:(
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