Courses Certificates

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Courses Certificates

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Hello All 

If I change my free course to paid Course ... 

Do " Old " students have the ability to get certificates or it's eligible for new students after changing to paid only? 

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AnupShukla
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Hi @Mohamed Ahmed Othman  

 

Irrespective of whether the course is 'Free', or is 'Paid' now, every student - whether she enrolled when the course was free, or joined later after you made it the paid course - everyone - will get the certificate of completion after completing the course.

 

Hope this helps!

 

 

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AnupShukla
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Community Champion

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Hi @Mohamed Ahmed Othman  

 

This email from support is a news to me. I know that students of free courses do not get certificate of completion. But once the course is paid, all should get a certificate of completion, including those who enrolled when the course was free. I need to investigate this with some of my very old students to verify. Is there a change in policy that I'm not aware of? 

@Bella any input on this? 

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5 Replies
AnupShukla
Community Champion Community Champion
Community Champion

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Hi @Mohamed Ahmed Othman  

 

Irrespective of whether the course is 'Free', or is 'Paid' now, every student - whether she enrolled when the course was free, or joined later after you made it the paid course - everyone - will get the certificate of completion after completing the course.

 

Hope this helps!

 

 

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MohamedAhmedOthman_0-1661074317045.png

 

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Hi @AnupShukla  

Some of my students tried but they failed to get the certificate ... 

and Udemi Support answered with this .. 

MohamedAhmedOthman_1-1661074518843.png

 

AnupShukla
Community Champion Community Champion
Community Champion

Go to solution

Hi @Mohamed Ahmed Othman  

 

This email from support is a news to me. I know that students of free courses do not get certificate of completion. But once the course is paid, all should get a certificate of completion, including those who enrolled when the course was free. I need to investigate this with some of my very old students to verify. Is there a change in policy that I'm not aware of? 

@Bella any input on this? 

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@Bella Hello Dear 

Can you Please Support .. 

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