I have observed that there is an issue with currency conversion during transactions. For instance, when I shared a coupon link that I created for a course priced at $20, a student used the coupon and paid ₹699, which is approximately $8.5, instead of the intended amount of $20. Can you explain why this happened?
Hi @Ahmad.Elhajjar & @ZiadFrancis Udemy currently offers students the ability to buy courses in many different currencies. A list of the currencies we currently support can be viewed here. Prices are set based on IP location. On the Udemy site, the conversion rate for the amount your course is offered in other currencies is determined by Udemy's price tier system. For more information on this system, as well as our up-to-date price tier matrix, see this link. If you will like to have more details about each sale, I'll recommend you to send an email to Instructor Support team - they'll be happy to assist you.
Udemy Community Moderator