Diploma after finishing the course is not being downloaded

[JuanjoBló]

Hello, my name is Juanjo. I have created my first course but, for the moment it is not being possible to download the diploma after finishing it. Do you know why is that? The course is not free and it has 2 questions. Do I need to add more questions?

Tank you very much in advance

[Bessy]

Hi @JuanjoBló Congratulation on your first course!!! 🎉🎉

In order for the student to receive the certificate of completion, each curriculum item must be marked as complete. They need to Double-check the course curriculum in the course player to make sure each lecture and course item has a checkmark beside it and is marked as complete. 

You can find more information in this article.

If Students are still not able to download it, they can contact our Student Support Team.

Best regards,