Students who enrolled in my course are started posted reviews. Few users who are accessing the course through App saying that they don't have an option to write a review.
Student can write a review only through web?
You can ask the student to try posting the review via the website. However, the best you can do here if they are still having issues with this is to forward them to email@example.com.
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You can join the Instructor Club after you publish your first course. In the meantime, you’ll find plenty of help and advice in Studio U.