I didn't get a confirmation email after requesting course review.

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I didn't get a confirmation email after requesting course review.

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Hi;

 

when requested a review for the course, I went through the process of Identity check and got a browser message telling me that the course will be reviewed in 2-3 days. However, I didn't get an email confirmation.

 

I was wondering if I missed something there.

 

Kindly

Wasfi

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Hii,

 

You can check your spam or junk folder just in case it was misdirected. If you still don't receive the email after the specified period, consider reaching out to the course provider's support or customer service to inquire about the status of your review or to request assistance regarding the email confirmation.

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Hii,

 

You can check your spam or junk folder just in case it was misdirected. If you still don't receive the email after the specified period, consider reaching out to the course provider's support or customer service to inquire about the status of your review or to request assistance regarding the email confirmation.

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Thank you Aidanreid.

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please confirm your mail id

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It is all good Gaurav. The issue is resolved. Thank you.

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Just wondering! If you still see the button "Submit for Review" in course creation page (after persona verification), that means the process was half-way completed, and you need to click it again.

 

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Thank you Ali

 

MarinaT
Community Manager
Community Manager

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Hello @W1973

Thank you for asking 😊.

 

I understand that you want to ensure that your course was submitted for review. While we don't send confirmation emails when a course was successfully submitted, you can confirm by checking if the "Submit for Review" button on the course management page has disappeared.  

 

I hope this helps! If you have additional questions, please contact our support here.

 

PS: We will email you once your course is published or if the quality team has feedback for you. This can take up to two business days. 

 

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Thank you Marina.

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