Is there a Udemy phone number/customer service chat?

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Is there a Udemy phone number/customer service chat?

I woke up to find out that 1 of my courses has been banned, and another "Needs Fixes", but edit the course, because it's frozen.

Is there someone I could call/chat with about this?

It's been about 12 hours now, and I'm not hearing back from anyone from policy@udemy.com

3 Replies
Alexia
Community Champion Community Champion
Community Champion

@rmathisen 

Try this contact form: https://support.udemy.com/hc/en-us/requests/new

 

Once filled out, you can click to submit the form OR continue to chat. 

Thank you so much.

I just got in touch with someone via the chat & they said customer service will reply within 24-48 hours.

I'm still frustrated & irritated about this, but this information is helpful.

Thank you!

Alexia
Community Champion Community Champion
Community Champion

@rmathisen 

You are welcome! Hope it gets worked out for you.

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