Issue with Payments

[nick99]

I have only one published course on Udemy as an Instructor. I hadn't added the payment information for a long time (more than 3-4 months) and recently updated that by adding Paypal.

I am getting new enrollment payments in my Paypal but I can't get any details about previous months payments. I can see revenue under the analytics but I haven't received for earlier months. Where and How can I connect with support team to query about this. 

[ElianaC]

Hi @nick99 I understand that you are looking for more information about your pending payments. To get the details you need, please reach out to the Instructor Support team as they have all the necessary tools to assist you.  To contact the team, please open the help center article here and click “Contact Us” on the right.

Eliana 

Udemy Community Moderator