Messages not sent to students?

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Kelly_Fidei
Kelly_Fidei Posts: 11 Community Champion rank
in First-time course creation

Hi - I have about 100 students, and I put a message on my course. Does that mean the message was sent to all the students who have signed up? When I look in my messages, I don't see the group message I tried to send, just the 1 individual message I sent.

Also, my intro message (that came automated when I first created the course) didn't send apparently, according to some posts I read, but I'm not sure how to send it?

And finally (sorry for the beginner questions), when I create a message to all students (I think I have 4 per month allowed by Udemy), does that mean it then shows up in their Udemy message box, and from me?

Thanks in advance for your advice!

Kelly

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  • MariaG
    MariaG Posts: 2,328 researcher rank
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    Hi @Kelly_Fidei

    Glad to clarify here. The welcome message is sent to new students after setting it up but not to students that have enrolled prior to setting it up
    The messages are sent automatically and you don't need to manually do anything.
    The announcements you send will be seen on the course itself when the students are taking it and they will also receive an email as long as they haven't opted out from receiving emails.
    I hope this helps
  • Kelly_Fidei
    Kelly_Fidei Posts: 11 Community Champion rank
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    If the "all students" message is sent, both the welcome message, and the one I created a few days ago, then why don't I see a record of that in my messages area of the instructor side of the app?

    Thanks!

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