Need help in account verification

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Need help in account verification

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Hi. This is Rahul. I am from India. I created my first course and at the time of submitting. It prompt for verficiation.  I got the alternate method to mail a video to them I did that on 9th June. Its been 5 days and no reply from the udemy team. And I am getting notified that my account will be deleted ny 15th June if not verified. Please help me in this.

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ElianaC
Community Moderator
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Hi @Rahul404 Please don't worry, if we don't get to your request before your verification deadline, we won't remove your account based on that. We appreciate your patience as we work on getting to your submission.

 

Eliana Cerna

Udemy Community 

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Hi @Rahul404 Don't worry i encountered the same problem then i reached out to support@udemy.con and also raised a ticket on udemy help page and i got resolved of this issue within the next two days. 

Amd they won't remove your account they are taking time because of many factors.

All the Very best to you !

KS

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4 Replies
ElianaC
Community Moderator
Community Moderator

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Hi @Rahul404 Please don't worry, if we don't get to your request before your verification deadline, we won't remove your account based on that. We appreciate your patience as we work on getting to your submission.

 

Eliana Cerna

Udemy Community 

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Thank you !

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Hi @Rahul404 Don't worry i encountered the same problem then i reached out to support@udemy.con and also raised a ticket on udemy help page and i got resolved of this issue within the next two days. 

Amd they won't remove your account they are taking time because of many factors.

All the Very best to you !

KS

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Oo....then its cool.. ..Thanks !!!!

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