Not able to complete verification

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NayantaraMondalIndia
NayantaraMondalIndia Posts: 8
in First-time course creation

Hi I'm from India and following the alternate way of verification. I have uploaded my Govt ID and after that the photo verification is not getting completed. Please help me on this.

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  • MariaG
    MariaG Posts: 2,328 researcher rank
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    Hi @NayantaraMondalIndia
    , please reach out to verification@udemy.com, the team will be glad to help!

  • NayantaraMondalIndia
    NayantaraMondalIndia Posts: 8
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    Hi Maria,

    Do you know how much time this team takes to resolve it as I have sent it yesterday but no answer yet.

    @MariaG
    wrote:

    Hi @NayantaraMondalIndia
    , please reach out to verification@udemy.com, the team will be glad to help!

  • NayantaraMondalIndia
    NayantaraMondalIndia Posts: 8
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    It is been two days and yet not resolved. I really need to do that quickly as I have to publish it before 16

    @NayantaraMondalIndia
    wrote:

    Hi I'm from India and following the alternate way of verification. I have uploaded my Govt ID and after that the photo verification is not getting completed. Please help me on this.


    th.

  • ElianaC
    ElianaC Posts: 5,227 Udemy rank
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    Hi @NayantaraMondalIndia
    This process can take up to 3 days to be approved to be able to see the status of your process the best thing to do is follow up with the team in charge at verification@udemy.com.

    Eliana Cerna

    Udemy Community

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