06-22-2020 04:00 AM
Go to solutionHi, maybe I just don't understand this well enough.
I have 142 students enrolled in my course (only 1 paying as I used a free coupon promotion).
The 142 student names and locations show.
1 student completed the course and rated it, the others signed up today.
With cookies deleted, restart and refresh I still get different numbers for the student count:
The course as shown when I logged out shows 1 student enrolled, 1 rating (seems correct).
On the performance board/students I see the 142.
When I go to courses overview I see this course (and a draft of the next one). The live course there shows 7 students.
Screenshots (attached) drawn within under 1 minute after refreshing the pages several times.
Might be that there's a checkup lag in the background that I am not aware of.
Thanks in advance for a hint.
Solved! Go to Solution.
06-22-2020 10:26 AM
Go to solutionHey @Jo-AnnBryant, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you.
06-22-2020 10:26 AM
Go to solutionHey @Jo-AnnBryant, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you.
06-22-2020 11:46 AM
Go to solutionThank you so much, @Abbie ! Meanwhile the numbers picked up a bit, but are still different, so I guess it's just synchronized every half a day or so.
Thanks again!
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