02-25-2023 06:25 AM - edited 02-25-2023 06:35 AM
Hi, I am creating my first tutorial here. On submitting it asked for persona identification. I gave photo of id card and allowed camera to do live capture. On completing this, it's still asking for persona identification on clicking submit. How will I know if I should do it again or if previous one is in progress? It's been a day since giving for identification.
02-25-2023 06:29 AM - edited 02-25-2023 06:30 AM
it is because unable to detect the pose as asked in the video so always say as the sign shows on the persona capture
02-25-2023 06:39 AM
But it said I completed persona capture successfully. Typically this should finish in a day?
02-25-2023 08:14 AM
There can be two things
1) poses were not accurate
2) the id you uploaded it's not clear or incomplete
please check these things
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