Persona Identification option is showing again after submitting

[JerinAntony171]

Hi, I am creating my first tutorial here. On submitting it asked for persona identification. I gave photo of id card and allowed camera to do live capture. On completing this, it's still asking for persona identification on clicking submit. How will I know if I should do it again or if previous one is in progress? It's been a day since giving for identification. 

[Digitalrooms]

it is because unable to detect the pose as asked in the video  so always say as the sign shows on the persona capture 

[JerinAntony171]

But it said I completed persona capture successfully. Typically this should finish in a day? 

[Digitalrooms]

There can be two things

1) poses were not accurate 

2) the id you uploaded it's not clear or incomplete 

please check these things