Problem loading my course image

SOME_BRICE
SOME_BRICE Posts: 4 researcher rank
in First-time course creation 
I have uploaded my course image several times and even changed another image for my course on Udemy. But that did not work. My image respect the requirements rules given by Udemy. Can you help me find solution please, the image below is an example that i've trying to upload, verify and tell me the problem about image.

python.png

Comments

  • ElianaC
    ElianaC Posts: 5,373 Udemy rank

    Hi @SOME_BRICE
    Thank you for bringing this to our attention. I'm truly sorry to hear about this situation however, we at the community are unable to look into an account-level request. Please send an email to our Trust & Safety team at policy@udemy.com they will be able to assist you.

    Thanks for your understanding!

    Eliana

    Udeny Community Moderator

  • FrankKane
    FrankKane Posts: 1,788 rolemodel rank

    Did you remember to hit the "Save" button at the top of the page after uploading your new image? I've made that mistake a few times.

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