11-09-2021 03:56 AM
I have just subscribed as teacher on Udemy and am trying to upload a short video but, i can't success. I get this response: Problem initiating upload request.
11-09-2021 05:21 AM
Hi @Fior I'm very sorry to hear you are experiencing issues while uploading your video. These issues can often be resolved by deleting the lecture and uploading the file again from a different browser like Google Chrome. You can also try uploading your file using the Bulk File Uploader.
If you are still having trouble, please contact our support team and include the following information:
The lecture file
The operating system you're using
Your internet connection speed
Hope this helps!
Udemy Community Moderator
11-09-2021 10:49 AM
I continue having the problem: impossible to upload any video.
11-15-2021 11:58 AM
Hi @Fior, I am sorry to hear that you continue to have this issue. Unfortunately, we don't have access to the necessary tools in order to help you here in the community, so it's always best to reach out to our support team directly, as they will be able to take a closer look at this for you.
Thanks for your understanding!
Ooops, it looks like you’re not a registered Udemy instructor. Want to become an instructor? We’d love to have you!
Become an instructor Already an instructor? Sign in
You can join the Instructor Club after you publish your first course. In the meantime, you’ll find plenty of help and advice in Studio U.