01-05-2021 10:11 AM
Go to solutionHappy New Year all, I am a first time course publisher (in-waiting).
Quetion: Is the promo video optional? I have possibly been asked to change it, and I am thinking 'can I delete it and live without it?' but seems like there is no option to delete a promo video. So the only option is to rework and upload.
Is my reading correct?
Cheers T
Solved! Go to Solution.
01-06-2021 06:49 AM - edited 01-09-2021 05:40 AM
Go to solutionHi @TarakRanjan Once you’ve uploaded a promo video, you can’t delete it, just replace it with a new one. Students will see your promo video and form a first impression about you and your course. Students who watch a good promo video are 5X more likely to enroll in your course.
For tips on how to create a great promo video click here.
Hope this helps!
Regards,
Eliana
01-06-2021 06:49 AM - edited 01-09-2021 05:40 AM
Go to solutionHi @TarakRanjan Once you’ve uploaded a promo video, you can’t delete it, just replace it with a new one. Students will see your promo video and form a first impression about you and your course. Students who watch a good promo video are 5X more likely to enroll in your course.
For tips on how to create a great promo video click here.
Hope this helps!
Regards,
Eliana
02-17-2024 09:29 AM
Go to solutionI have been trying to upload a promo video since this afternoon. My internet connection is good, but it is still taking a lot of time, and it is not getting uploaded. What should I do?
02-19-2024 05:13 AM
Go to solutionHi @Sahuvishal86 Sorry to hear you cannot submit your promo video. You should send the email to the support team with the following information :
The lecture file
The operating system you're using
Your internet connection speed
To contact the team, please open the help center article here and click “Contact Us” on the right.
I hope this helps!
Eliana
Udemy Community Moderator
02-19-2024 05:32 AM
Go to solutionThanks for replying, Eliana. I submitted my course without uploading the promo video, and it already made my first lesson of the course my promo video. So the problem has actually been solved.
02-19-2024 06:19 AM
Go to solutionHi @Sahuvishal86 Great to hear this has been resolved!
Ooops, it looks like you’re not a registered Udemy instructor. Want to become an instructor? We’d love to have you!
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You can join the Instructor Club after you publish your first course. In the meantime, you’ll find plenty of help and advice in Studio U.