Quality Review Process: notice on wait times

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  • KHDOUDI_ABDEL
    KHDOUDI_ABDEL Posts: 3
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    Hello,

    Once the review process done i received an Email saying that my course review is done i have to correct some issues.

    I did it.

    And once it went live i received an Email of congratulation witht the link of my course.

    Good luck.

  • SaadSaleem
    SaadSaleem Posts: 5 Community Champion rank
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    I changed the recording setup slightly now it has been over 15 days since i have submitted a test video and still haven't heard from you

  • MumtazMangi2020
    MumtazMangi2020 Posts: 52
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    Hi,

    I am very thankful for.

    Regards

  • Abbie
    Abbie Posts: 3,191 researcher rank
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    Hey @SaadSaleem
    , 15 days seems unexpected. Please reach out to instructorsupport@udemy.com and feel free to ask for an update on your test video review.

  • MumtazMangi2020
    MumtazMangi2020 Posts: 52
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    200% agree with.

    Regards

  • Rikarigger
    Rikarigger Posts: 7
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    @Abbie
    Thank you for the promptly reply.
    I got the reply from verification team afterwards, and i finished the verification process. Thanks for everyone helps :)
    I think my course could publish very soon! Dont lose hope!

  • AbdulWali690
    AbdulWali690 Posts: 1 Community Champion rank
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    My new course has been submitted for review and it's been 3 days since then but not yet reviewed. Thanks for the update.

  • ArielWeinberger
    ArielWeinberger Posts: 1 Community Champion rank
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    I get the extra waiting time for first-timers. But if we already have a bestselling course, why do we need to go through quality review again?

    Now with the new coupon system in place, timing of release is super important. Udemy is already limiting us in terms of our own promotions. Why make it more difficult?

  • JohnCourtenay
    JohnCourtenay Posts: 3 Community Champion rank
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    **LIVE as of 21:12 (UK time) on 9th May - so 5-6 days seems to be about right at the moment**

    **Course went to IN REVIEW about an hour ago (approx 16:30 on 9th May), cautiously optimistic this will be approved today**

    Hi @Abbie

    I submitted a course early hours on the 3rd May (03:30 UK time) and wondered how long it would take to review, it's been around 4 days or so, but the course is only a 30 minute one, just trying to work out if it would be this week or whether the review is likely to be completed on Friday or earlier.

    Thanks,


    John

  • Chiranjit360
    Chiranjit360 Posts: 2
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    hello, Thanks for the update. I think it takes more than 2 days. I submitted my course 2 days ago but it's still in reviews. it's ok for me to wait. hope the team doing Great. Have a good day

  • ammar
    ammar Posts: 4 Community Champion rank
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    thank you very much

  • ElianaC
    ElianaC Posts: 5,227 Udemy rank
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    Hi @JohnCourtenay
    , @AbdulWali690
    we've seen a recent spike in new courses submitted for review, which is currently leading to longer waiting times. Once your request is next you'll be hearing from the team.

  • RegNel
    RegNel Posts: 12 Community Champion rank
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    Hi! Would you mind taking a look at my video to see if it is up to standard?

  • Ctutors_2020
    Ctutors_2020 Posts: 9
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    Please I m new to Udemy as an instructor and I m working on my first topic in relation to my course.

    My course is to teach on how to use SAGE ACCOUNTING SOFTWARE. In my first topic I m trying to teach the basic accounting principal, covering every aspect of accounting needed to use accounting softwares because without full knowledge on those basics, the students cannot handle the software.

    I m asking whether there us anything wrong in teaching those basics aspect of accounting that will help understanding of the SAGE. Thanks.

  • Ctutors_2020
    Ctutors_2020 Posts: 9
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    Please as a new instructor I m trying to be guided properly.

    Under my course in my own dash board, I have teaching on SAGE Accounting as number one and MATHEMATICS as number 2.

    These are the two courses there.

    My question is can I be publishing both of them whenever I want or there are processes in doing that. Just help sorry bordering you.

  • DrDigital
    DrDigital Posts: 2 Community Champion rank
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    I made the changes in my submission but they would not save. What do I do? Course...Converting In Class to E Learning Quickly and Cheaply. gkushphd@gmail.com

  • Abbie
    Abbie Posts: 3,191 researcher rank
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    Hey @DrDigital
    , please reach out to instructorsupport@udemy.com and the team will be happy to take a closer look.

  • TapSi_Verma
    TapSi_Verma Posts: 1
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    Hello sir,

    What is the procedure to become an instructor here in udemy.

    Please let me know

    Thank you

  • MumtazMangi2020
    MumtazMangi2020 Posts: 52
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    @Dribrahimm

    Hi.

    Congratulations!

    Sincerely yours

    Mumtaz Ali Mangi

  • Rikarigger
    Rikarigger Posts: 7
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    Hello Eliana,

    i have resubmit my course for the request from reviewer, the last edit is on 8th, until now more than 6th days i still dont have any replies for my course, is it normally?
    Please let me know how many days i need to wait for approval?
    Thanks

    R

  • Ctutors_2020
    Ctutors_2020 Posts: 9
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    Please I want to thank you for your help so far.

    I m having another problem uploading my video under the curriculum.

    I had an error message which says that problem signing my chunk after the video has gone up to 40%.

    I need help please.

  • Ctutors_2020
    Ctutors_2020 Posts: 9
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    Please can you just help me with Chunk error. When I was uploading my videos, I had an error after 35% uploaded about due to chunk.

  • Andrew_Edwards
    Andrew_Edwards Posts: 6
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    Thanks @Abbie
    !

  • Abbie
    Abbie Posts: 3,191 researcher rank
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    Hi @Ctutors_2020
    , check out this support article with troubleshooting steps for video upload issues.

    If you can't find what you're looking for, please reach out to instructorsupport@udemy.com and the team will gladly help you out.

  • TinaWilliam739
    TinaWilliam739 Posts: 15
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    Hello Abby,

    Thank you for your feedback, how will a new instructor know if thier course was approved or not?

  • Abbie
    Abbie Posts: 3,191 researcher rank
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    Hey @TinaWilliam739
    , to check the status of your course, go to the Instructor Dashboard. A label will appear showing if your course is Live, In Review, Submitted for Review, or Needs Fixes.

    If the Quality Review Team does not identify any required fixes, your course will be live and published in the marketplace.

  • RegNel
    RegNel Posts: 12 Community Champion rank
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    Hi Abbie, I submitted my test video on the 28th of April and it is still in the queue. Is this normal?

  • ElianaC
    ElianaC Posts: 5,227 Udemy rank
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    Hi @RegNel
    Since the team is dealing with a backlog, we are suggesting instructors wait up to 15 days for test video feedback.

    Eliana Cerna

    Udemy Community

  • VipinJoshi
    VipinJoshi Posts: 151 Community Champion rank
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    @Abbie
    @ElianaC
    Earlier this morning I received a mail from Udemy that the courses are approved. Earlier the courses were made private(Invitation only). I have made changes in course settings from private to public and again it is showing that the courses are in review. Kindly review the courses again as I thought if I change from private to public, It won't go through the review process again.
    I have made changes from private to the public because courses were not showing live on udemy market search place.
    I have uploaded these courses from mail id: chandravipin1991@gmail.com
    chandra.PNG
    course.PNG
  • KitEason
    KitEason Posts: 1
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    Hi @Abbie
    ,

    please do you have an update on wait times? I've had a test video awaiting review for three weeks now.

    This obviously has the potential to cause quite big problems. If there is an issue with the test that I can't retroactively fix in other material recorded since, I might effectively lose several weeks' work.

    Many thanks.

    Kit

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