02-03-2023 05:10 AM
Hi - New instructor. Please advise on when I can expect a response to my test video submitted 8 days ago. I am concerned that I might have submitted it incorrectly. I do see that it is marked for review. What has been the experience of other instructors in getting responses to their test videos? Thank you.
02-03-2023 06:01 AM
04-28-2023 09:38 PM
Hello, I uploaded my test video on april the 16th and I do not have any feedback until today the 29th! Please help.
04-29-2023 09:45 AM
Hi @SantiagoRodriguez I see that you've been waiting for feedback beyond the normal wait time, and I've alerted our Quality Review Team, so that your test video review can be prioritized. A member of our Review Team will be replying with feedback on your test video page shortly.
Apologies again for the delay you've experienced, and please let me know if I can provide any additional help or assistance.
Eliana Cerna
Udemy Community Moderator
05-15-2023 12:28 PM
Thanks Eliana, unfortunately I am still waiting, tomorrow for whole month already!
05-16-2023 08:15 AM
We are sorry to hear you still haven't heard back from the team all this time.
Can you please open a support ticket here?
Unfortunately, we are experiencing internal issues with test videos at the moment, causing a delay with feedback.
05-15-2023 11:05 PM
I have waited for 3 weeks and still no update on my test video
05-16-2023 08:21 AM
Hi @Life Coach,
I am very sorry for that!
Unfortunately, we are having internal issues with test videos at the moment.
You can open a support ticket here.
05-16-2023 10:44 AM
Okay I understand that you have issues. Will patiently wait till I get a feedback
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