11-30-2022 02:05 AM
Dear my friends
I am a new person in Udemy. Just upload my first lesson, but cannot pass due to black bars.
I tried many different kinds of ways. I shot with Camtasia 1920 * 1080 and output 1920*1080, and I couldn't see the black side in my side. My video in attached,pls help me check from your side.
The udemy system feedback black bars all the times. It really made me sad. Anyone who can give some advice. Thanks in advance.
11-30-2022 05:07 AM
The black bar you see in the video is because you have caption/subtitles enabled in your system. Turn it off from settings. Let me know if it helps!
12-01-2022 12:18 AM
Thanks for your kind. I will try today and back to u.😊
11-30-2022 07:42 AM
I don't see any black bars
11-30-2022 03:27 PM
Hey Lisa! I do not see any black bars? I also use Camtasia. If you could upload a screenshot with the issue so we can see and help that would be awesome. Unless it's the captions as Anup mentioned
12-01-2022 12:27 AM
Thanks for your kind feedback.pls see my pic.
12-05-2022 06:44 PM
Hey Lisa! I do not see any black bars still? Maybe I'm missing something but can you post a screenshot of how it looks on your screen? If you hit "Print Screen" or "PrtSC" key on your keyboard and then go to paint and hit ctrl+V to paste you can paste the screenshot and share it here as I still do not see the black bars. You can also highlight the bars in paint if you need
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