Trouble with getting verified

[Georgiana]

Hi, I hope everyone is well. I'm having trouble with the verification process. It failed online and although I've sent an email to policy@udemy.com and verification@udemy.com it still says my acc will be deleted on 3rd of May. Is there anything else I can do to get verified correctly? I'm based in the UK, if that plays a role. Thank you.

[Abbie]

Hi @Georgiana, Due to the increase in requests, the verification team's response time may take a little longer. However, I trust they will attend to your case as soon as possible. The team can help solve your individual situation. We appreciate your patience while they reach out to you.