10-16-2023 10:02 AM
Go to solutionHello everybody, I'm uploading my first course at 1080p but from the preview I can set the video up to 720p. Is it normal and it will change after the course will be published? Or am I doing something wrong during the upload? Thank you!
Solved! Go to Solution.
10-16-2023 04:01 PM
Go to solutionHello @Effe
Happy to help!
By default all videos are published in 720p. Adaptive streaming should be requested to instructor support once your course is live. Also keep in mind that if you were to add more content, you would need to request the team to enable adaptive streaming again for you.
Hope this helped! Let us know if you have any more questions!
Kindest regards,
Leonor
Udemt Community team
10-16-2023 04:01 PM
Go to solutionHello @Effe
Happy to help!
By default all videos are published in 720p. Adaptive streaming should be requested to instructor support once your course is live. Also keep in mind that if you were to add more content, you would need to request the team to enable adaptive streaming again for you.
Hope this helped! Let us know if you have any more questions!
Kindest regards,
Leonor
Udemt Community team
10-17-2023 01:28 AM
Go to solutionThanks for your answer! May I ask you how long does it take (after my request) for the upgrade to 1080p?
10-17-2023 10:30 AM
Go to solutionHello @Effe
The system takes up to 48 hours to update your course to adaptive streaming.
Kindest regards,
Leonor
Udemy Community team
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