04-20-2020 08:02 AM - edited 04-20-2020 08:07 AM
It's been 6 days since I've sent my verification video to Udemy team. Still I didn't get my account verified. I am worried that it will be removed tomorrow at 7 pm. Can someone help me to get my account verified before that? I am passionate and new to teach online courses. Please help me to publish my first course.
04-20-2020 08:07 AM
@Sujithkumar602 6 days waiting period looks high. I got my video verified within 3 days. Did you check whether the video reached the Trust & Safety team? In case, if your video is a bit long, then it may have a problem in downloading from Email. You can try uploading to Gdrive and share the link to the team.
04-20-2020 09:26 AM
Thank you for your kind response. But it's just 6 Mb and I got an automated response 4 days before. I don't know what to do now!
04-20-2020 04:09 PM
@Sujithkumar602 I think 6 MB is very less size, so it should be an issue. My verification video is 13MB, I guess Gmail can handle up to 25 MB. Can you reply to that email once again?
04-20-2020 07:38 PM
My account has been verified now. Thank you so much sir for your replies!
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