09-27-2019 04:24 PM
Hi all, I am a new instructure and creating my curriculum. I have recorded my laptop screen showcasing a powerpoint presentation. I used QuickTime player. But verytime I upload it id doesn't save successfully and says 'Failed'. Not sure what to do?
However, if I use my mobile phone to record my laptop screen, it saves automatically with no isses but the quality of the vido is terrible.
09-27-2019 06:40 PM
You can send a small video clip to the test videos and it will benefit you, and make sure the video is 720p
09-30-2019 01:00 PM
Hi @CRAMLI-Shayia, were you able to catch the issue here? We have a support article that includes different reasons for video upload issues here. Also, feel free to reach out email@example.com and the team will be happy to troubleshoot further.
10-03-2019 07:08 PM
Yes I was. Thank you
01-19-2023 08:52 AM
Hi, am trying to upload my test video on my mobile phone. Can you assist.
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