Video upload failed

[CRAMLI-Shayia]

Hi all, I am a new instructure and creating my curriculum. I have recorded my laptop screen showcasing a powerpoint presentation. I used QuickTime player. But verytime I upload it id doesn't save successfully and says 'Failed'. Not sure what to do? 

However, if I use my mobile phone to record my laptop screen, it saves automatically with no isses but the quality of the vido is terrible. 

[International]

You can send a small video clip to the test videos and it will benefit you, and make sure the video is 720p

[Abbie]

Hi @CRAMLI-Shayia, were you able to catch the issue here? We have a support article that includes different reasons for video upload issues here. Also, feel free to reach out instructorsupport@udemy.com and the team will be happy to troubleshoot further.

[CRAMLI-Shayia]

Yes I was. Thank you 

[Dr. Andell Moore]

Hi, am trying to upload my test video on my mobile phone. Can you assist.