10-25-2023 09:42 AM - edited 10-26-2023 08:02 AM
Hello,
Regarding my live course https://bit.ly/physics-for-unity-2022-on-udemy, here are some possible Udemy platform bugs I'm experiencing. I'm seeking solutions.
BACKGROUND
I have preview videos throughout my course that work well. By coincidence I previously had 1 preview per section. Worked great.
Today I added new preview videos into the first section. They are LISTED properly for the user (see image #1). Great.
Clicking on any of them opens the floating video window. Great. However, instead of playing the one clicked, the top-most video is played (BUG) and the new videos from today are NOT listed (BUG).
QUESTION
* What is the suggested solution so that all 5 videos (see image #1) are listed, clickable, and playable?
10-25-2023 09:05 PM
Thanks for reaching out. I am sorry you are having issues with your Videos With Preview Enabled Not Playing.
I recommend you to reach out our instructor support team here. Our team will be happy to assist you!
Please let us know if your issue gets resolved.
David V.
Community Moderator
10-26-2023 09:00 AM
@DavidV. Thanks! I have reported the issue as you suggest.
https://support.udemy.com/hc/en-us/requests/8480931
Ooops, it looks like you’re not a registered Udemy instructor. Want to become an instructor? We’d love to have you!
Become an instructor Already an instructor? Sign in
You can join the Instructor Club after you publish your first course. In the meantime, you’ll find plenty of help and advice in Studio U.