Where's the support chat?

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ricardomilbrath
ricardomilbrath Posts: 56 Community Champion rank
in First-time course creation

After a while without using, a student is in trouble after purchasing a course from me and I no longer find the chat in the instructor support, can someone tell me where the chat is?
No more chat for instructors in Brazil?

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  • Abbie
    Abbie Posts: 3,191 researcher rank
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    Hi @ricardomilbrath
    , generally chat service is available 5AM-8PM PST Monday - Friday. You can reach out during that time. If for some reason you can't reach the team via chat you can always send an email to instructorsupport@udemy.com and they'll be happy to help.

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