Why my Enrollments and earning turn to zero ?

[Zaid Codes]

Hi

I have published my first course on udemy yesterday, and after one hour i got 3 enrollments from several countries, and today all of students and earnings turn to zero, 

Is that a normal thing ?

[AnupShukla · Accepted solution]

Hi @Zaid Codes 

First of all, congratulations on publishing your course! 

You can get the complete report regarding enrollments, students through the instructor dashboard after you log in to your Udemy account.  Also consider checking in the 'revenue report' to see if the students who purchased your course, have also requested return and refund.

Hope this helps!

[AnupShukla · Accepted solution]

Hi @Zaid Codes 

First of all, congratulations on publishing your course! 

You can get the complete report regarding enrollments, students through the instructor dashboard after you log in to your Udemy account.  Also consider checking in the 'revenue report' to see if the students who purchased your course, have also requested return and refund.

Hope this helps!

[Zaid Codes]

Thanks

[Ramesh Fadatare · Accepted solution]

Udemy takes some time to update course revenue, enrolment, and rating details on the Courses page. Maybe Udemy review these details and update them accordingly on the Courses page.

You can see the complete details immediately on the Revenue Report page.

Don't worry this happens to everyone.

[Mohamed scientist]

congratulation and welcome in udemy communitry

udemy has apolicy student canrefund his money in amonth 

this may occure